FAQ
What is Gold Filled?
Gold filled jewelry offers a thicker, more durable layer of gold mechanically bonded to a base, providing long-lasting wear and quality, whereas gold plated pieces feature a thinner gold layer applied through electroplating, offering a budget-friendly option with a shorter lifespan.
Our gold filled jewelry provides a luxurious look and lasting wear, reflecting the perfect balance between quality and timeless elegance.
What size should I order?
To ensure the perfect fit for your bracelet, take a moment for a quick measure. Simply wrap a measuring tape around your wrist, ensuring it makes full contact with your skin all the way around. For the most accurate fit, pull the tape snugly around your wrist but without digging into your skin.
Here’s how to pick your size: Order the bracelet size that matches your wrist measurement.
For example: If your wrist measures 6 inches, select size 6 for your bracelet.
This way, your bracelet will sit comfortably on your wrist, making it perfect for everyday wear.
The most popular size is 6.5.
Can I customize my order?
Yes, absolutely! We love helping you create a piece that's uniquely yours. Whether you're interested in customizing the words or adjusting the size, we're here to make your vision come to life. Please reach out to us at hello@happii.today to discuss your custom order details.
Please note, all custom orders are considered final sale and are not eligible for return or exchange. We strive to ensure you're delighted with your custom piece, so don't hesitate to get in touch with us for any questions or specific requests you might have.
How long does it take to get my order?
Processing Time: 2-4 days average, 10 days max.
We lovingly handcraft each item to order, infusing it with lots of love. Please allow up to 10 days for processing before your order is shipped out. On average, our processing time ranges from 2 to 4 days, though this can vary due to factors such as order volume and our current capacity.
Shipping Time: 1-7 days.
Once your order is "processed", USPS will deliver your package. Depending on the service you choose and the destination, shipping time can vary from 1 to 7 days.
Total Order-to-Delivery Time: 3-10 days average, 17 days max
Combining these two, you'll likely receive your orders typically within 3-10 days, but it can take up to 17 days.
Will I get a tracking number for my package?
Yes, you will! Once we ship your order, we'll send you an email with your USPS tracking number. If you can't find this email in your inbox, it might be in your spam folder, so please check there too. Use the link in the email to track your package and see when it's expected to arrive.
If you have any issues or need further assistance, feel free to reach out to us. We're here to ensure you have a smooth experience from order to delivery.
What is your return & exchange policy?
We're committed to ensuring our pieces accompany you throughout your mental health journey for a long time.
We understand that online shopping doesn't always give you the full picture regarding texture, size, and color of our products. While we strive to provide as much information as possible, we know that sometimes things might not be exactly as you expected.
- If you're not 100% happii with your purchase, we're here to help. Please reach out to us at hello@happii.today within 30 days of delivery, and we'll do our best to make things right.
- Items must be unused and in original condition, including all original packaging.
- Customized products and "Final Sale" items are not eligible for return or exchange.
- Unless we made an error with the order, customers are responsible for return shipping.
- Shipping fees are non-refundable.
Words to Live In
Affirmations can train your brain to focus more on the positive aspects of life and less on the negative.
Yet, such transformation requires time and, most importantly, repetition.
Hence, we created 'Words to Live In,' a collection of wearable mantras designed for all-day wear.
Handcrafted with waterproof, tarnish-free, gold-filled beads, these bracelets serve as wearable reminders for your journey.