FAQ
What size should I order?
Our sweatshirts come in unisex sizing and are designed to be true to size, providing a comfortable and versatile fit for everyone. However, we celebrate the uniqueness of each body (they're all wonderful!) and acknowledge that fit can feel a bit different for everyone. While most of our customers find our sweatshirts to fit just right, some might find them a little big or a little small depending on body type and personal preference.
Our recommendation: Stick with your normal size for unisex clothing for the best chance at a great fit. But, for the best guidance, we strongly encourage you to check our sizing chart before making your purchase. It's a handy tool to help you find the perfect fit tailored to your measurements.
How long does it take to get my order?
Processing Time: 2-4 days average, 10 days max.
We lovingly handcraft each item to order, infusing it with lots of love. Please allow up to 10 days for processing before your order is shipped out. On average, our processing time ranges from 2 to 4 days, though this can vary due to factors such as order volume and our current capacity.
Shipping Time: 1-7 days.
Once your order is "processed", USPS will deliver your package. Depending on the service you choose and the destination, shipping time can vary from 1 to 7 days.
Total Order-to-Delivery Time: 3-10 days average, 17 days max
Combining these two, you'll likely receive your orders typically within 3-10 days, but it can take up to 17 days.
Will I get a tracking number for my package?
Yes, you will! Once we ship your order, we'll send you an email with your USPS tracking number. If you can't find this email in your inbox, it might be in your spam folder, so please check there too. Use the link in the email to track your package and see when it's expected to arrive.
If you have any issues or need further assistance, feel free to reach out to us. We're here to ensure you have a smooth experience from order to delivery.
What is your return & exchange policy?
We're committed to ensuring our pieces accompany you throughout your mental health journey for a long time.
We understand that online shopping doesn't always give you the full picture regarding texture, size, and color of our products. While we strive to provide as much information as possible, we know that sometimes things might not be exactly as you expected.
- If you're not 100% happii with your purchase, we're here to help. Please reach out to us at hello@happii.today within 30 days of delivery, and we'll do our best to make things right.
- Items must be unused and in original condition, including all original packaging.
- Customized products and "Final Sale" items are not eligible for return or exchange.
- Unless we made an error with the order, customers are responsible for return shipping.
- Shipping fees are non-refundable.
Words to Live In
Affirmations can train your brain to focus more on the positive aspects of life and less on the negative.
Yet, such transformation requires time and, most importantly, repetition.
Hence, we created 'Words to Live In,' a collection of wearable mantras designed for all-day wear.
Praised for their "buttery soft" feel, likened to "puppy fur" and described as offering a "big bear hug," these sweatshirts do more than just provide physical comfort.
With meaningful affirmations prominently displayed and a secret message tucked inside, they act as both visible and intimate reminders of your personal growth journey.